Onboarding Remote EmployeesJuly 3, 2020 2020-07-03 23:05
Onboarding Remote Employees
Onboarding Remote Employees
Successfully onboarding remote employees can boost productivity. It is important to see if everyone is adapting to the new work environment to proceed comfortably with their roles. Doing this in person is easier. But with the pandemic, remote working has become the new normal. Having no opportunities to interact in-person with the team might not seem like the most ideal situation. But this can be tackled by effectively integrating them with the company’s culture.
Connecting them to the culture of the company
While onboarding new employees, taking them through the work culture of the company can give them an idea of their new environment. Connect them to the community. Give them an idea of the work the company engages in. Creating a personal experience for a new hire is a challenge when it comes to working remotely. This can be achieved using live sessions and other messaging platforms. Conversations can centre around people’s strengths and their stories. Ensuring these live sessions have a personal touch by narrating real-life stories can foster better bonding.
Do communicate your expectations to the new hires. Providing them with a picture of their duties can be successful for you and the remote worker. This can also include taking them through the company’s value, objectives of the team and the individual goals. You should verify to see if they do understand the tasks and the technology they will be exposed to. Providing them documentation that they can refer to is also a great way to help them understand the onboarding process.
Setting up a Work Buddy
A work buddy is someone your employees can work and share their daily dose of tea with. Giving everyone a work buddy can prove to be worthwhile. Each new hire can have that one person they can go to with their individual questions about the company. It guarantees a 1:1 relationship which has a personal touch to it. This work buddy can reach out to them occasionally, check-in on their work, all of which is also very fruitful.
Understanding asynchronous working
Remote working does mean that everyone is not available at the same time. This needs to be effectively communicated and understood by all the employees on board, especially the recruits. Tasks on Asana can be set to be self-paced. Periodically, the work buddies can check in on each other and their progress with the tasks assigned. Live sessions can be used to give the hires a chance to connect with the rest of the team. These are effective ways to provide exposure to working asynchronously.
Ask for feedbacks
Feedback is one of the most important mechanisms to ensure there are no drawbacks to this new form of working adopted by the company. By using surveys and forms that can be filled out by the co-workers, you will have an idea on how you can improve efficiency. The benefits aren’t the same for everyone with every task and that is alright. But certain applications or tasks might not work for anyone. Onboarding employees does mean you have to take into consideration how everyone feels to foster a sense of belonging and foster employee satisfaction.
Offer encouragement and emotional support
Checking in on the new hires can be easier while working remotely. You can see how well they are doing, if they are struggling with their tasks or if they aren’t in the right space. Since remote working has multiple teams, checking in, even if it seems like a small task to undertake, is a helpful method for employees to work better.
Acknowledge that a lot of them might be working out of their comfort zone. Empathize and listen to their struggles, anxieties and concerns. Quite often, remote workers are under a lot of stress and are struggling to communicate how they feel. Asking them questions about how they are doing and how they finding work can elicit a response you wouldn’t have otherwise expected. Use affirmations like “we’ve got this” or “we can handle this together” to help their confidence and for them to feel better.